Refund policy

All Sales Final / No Refund Policy

ALL SALES ARE FINAL.

Due to the handmade and made-to-order nature of our products, we do not accept returns, exchanges, cancellations, or offer refunds once an order has been placed.

Refunds or replacements may only be considered if:

• The wrong item was received, or
• The product arrives significantly damaged due to shipping.

Any issue must be reported within [3–7] days of delivery and must include clear photographs of the packaging and product.

We are not responsible for:

• Buyer’s remorse
• Scent preference dissatisfaction
• Minor cosmetic variations
• Damage caused by improper candle use or storage
• Delays caused by shipping carriers